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Application Support Consultant - Perth CBD

Job Title: Application Support Consultant - Perth CBD
Contract Type: Full Time
Location: Perth
Industry:
Salary: Salary dependant on experience
Start Date: 2019-08-22
Reference: JO-1908-533388
Contact Name: Deborah Moreton
Contact Email: deborah.moreton@talentinternational.com
Job Published: August 22, 2019 18:56

Job Description

  • Perth CBD
  • Start immediately
  • Opportunity to work with a truly cohesive development team
This national leader in their specialised field are now looking to expand their Perth based operation with the addition a Level 3 Application Support Consultant. The company has expanded consistently over the last few years and has a client base of major Australian/New Zealand brands.

Responsibilities:
  • Provide technical support for their Applications
  • Take ownership of assigned incidents to resolution
  • Provide excellent customer service to their primary client
  • Escalate any issues which need resolving by their DevOps or Development Teams
  • Utilise Service Now for the management of all incidents
  • Provide custom data extracts and Python Scripts to fix data problems
  • Participate in a monthly roster for 24/7 after hours on-call support (one week in every month)
Experience: 
  • Previous experience working/supporting environments of 100+ staff
  • Level 3 Application Support experience
  • Background in working with Service Now
  • Python scripting experience
In the first instance please email your resume through the link below and if you have any further questions please do not hesitate to contact Kelly on 08 9221 3300