- Act as the conduit between the business and project teams to deliver a successful outcome in line with the project objectives.
- Manage the design and development of business requirements for new systems.
- Assist with mapping processes from the old to the new system, and identifying opportunities to streamline and consolidate potential inefficiencies.
- Effectively communicate and document business and ICT information in line with agreed processes and procedures.
- Oversee the system structure from an ICT perspective in line with business requirements.
- Coordinating meetings with the wider business to ensure decisions are made collaboratively and in line with best practice.
- Support the project team in process mapping, testing and evaluation of the new system.
- Apply business analysis methodologies to identify, design, and document, detailed business requirements.
- Provide business expertise in defining, validating and delivering business requirements that inform solution design.
- Develop business process documentation as required for current state and future state.
- Assist as required with the transition from projects to operations and ensure business change is embedded.
- Experience with CRM
- Knowledge and/or prior experience in the utilities industry is preferred.
- Experience with business analysis of customer metering and billing solutions.
To find out more, please "Apply for this job" or contact Matt Brearley or Michael Tran on (07) 3221 3333.
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