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Business Support Officer

Job Details

Job Type
Julie Starcevic
5 days ago
The Opportunity:

Our client NDIA is seeking a Business Support Officer to join their Aged Care Team. In this role you will be the first point of contact to participants and their families, working within the Aged Care Team to help support younger people (under 65 years) who receive services through the aged care system and are also NDIS participants. The role will be based around general administrative assistance to support day to day activities within the team and ensuring participants are informed and can access funds based on their individual needs.

This 12-month contract is an APS4 level offering an hourly rate of $41.64 + superannuation and is located in Geelong.

Your responsibilities will include:
  • Undertake research and contribute to reports
  • High level of administrative support
  • Research support options available in the local area
  • Diary management, telephone inquiries, and feedback
  • Coordinate and organise executive meetings and community forums
  • Respond to participants inquiries and provide guidance
  • Receive, analyse and record complaints

  • Ability to work closely with the participant and their carer/s
  • Adaptable communication and interpersonal skills
  • Ability to manage confidential and sensitive information
  • Experience in engaging with internal and external stakeholders
  • Previous industry experience in government health or aged care services


For more information on the role, please email your queries to: | 9236 7751

Please note applications close: Wednesday 19th of February