Business Support Officer

Job Title: Business Support Officer
Contract Type: Contract
Location: Cairns
Salary: $35.00 - $36.00 per hour
Start Date: 2019-07-25
Reference: JO-1907-532450
Contact Name: Carolina Ferraz
Contact Email:
Job Published: July 25, 2019 10:42

Job Description

Our large federal government client is looking for a number of business support officers to join their Cairns office for an initial 8-month contract. You will act as the first point of contact for customers and provide a high level of professional, friendly service.

About the Role
  • Provide exceptional customer service through management of telephone enquiries, reception duties and appointment processes
  • Work with internal staff to assist with diary management and scheduling
  • Work with customers to receive and record complaints/feedback and update relevant databases
  • Provide administrative support to remote offices where required

About You
  • Previous experience working in a customer facing or customer service focused role within government (Federal experience highly regarded) or health/disability organisation
  • Excellent communication and service skills, including general reception and enquiry duties
  • Ability to develop knowledge of assessment tools to identify customer needs
  • Positive attitude towards and passion to support people with a disability

This is a great opportunity for individuals with a passion for excellent customer service to join a well-known government organisation making a difference for Australians. Contact Carolina Ferraz for further information or apply now!