Business Support Officer Supervisor

Job Title: Business Support Officer Supervisor
Contract Type: Contract
Location: Ipswich
Salary: $0.00 - $45 per hour
Start Date: 2019-09-16
Reference: JO-1907-532449
Contact Name: Elizabeth Kostowski
Contact Email:
Job Published: September 16, 2019 17:30

Job Description

Our large federal government client is looking for a Business Support Officer Supervisor to join their Ipswich office for an initial contract through until April. You will act as the first point of contact for customers and provide a high level of professional, friendly service.

About the Role
  • Be responsible for a broad range of duties to support the service delivery team including organising and implementing a variety of meetings and forums, liaison with community providers and external agencies.
  • Be involved in day-to-day tasks that will support staff to deliver exemplary customer service to achieve best outcomes for participants.
  • Be responsible for ensuring delivery of administrative/planning support functions to the Service Delivery team/site.
  • Supervise and support a team of Business Support Officers to achieve performance targets.
About You
  • Previous experience working in a customer facing or customer service focused role within government (Federal experience highly regarded) or health/disability organisation
  • Previous experience supporting an administrative or service delivery team in a fast-paced, complex environment
  • Demonstrated history working in the community services, health, or disability support sector
  • Excellent communication and service skills, including general reception and enquiry duties
  • Ability to develop knowledge of assessment tools to identify customer needs
  • Positive attitude towards and passion to support people with a disability
This is a great opportunity for individuals with a passion for excellent customer service to join a well-known government organisation making a difference for Australians.