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Credit Assessment Officer

Job Details

Location
Adelaide
Salary
Third Party Credit Assessor
Job Type
Contract
Ref
JO-2007-541016
Contact
Taliya Pagnozzi
Posted
28 days ago
  • Adelaide Based Role
  • 6-month contract
  • Previous Credit Assessment experience
​You will provide support to the consumer mortgage sales process for applications received from third parties (Brokers).  This role assesses the applications received via Brokers, clarifies the loan(s) requirements of the customer and determines how best to structure the loan(s) in Generic Originations Engine (GOE) and refer to Mortgage Credit Officers as required for consideration. Loans are to be originated within specific service levels, providing a prompt, courteous and accurate experience to the broker.

Knowledge and Experience:
  • Strong knowledge of WBC consumer mortgage products, processes and policies
  • Proven understanding of the use of the Originations System or GOE
  • Understanding of valuations ordering system (VMS)
  • Understanding of Document Capture Management System (DCMS)
  • Proven customer service experience
  • Understanding of the mortgage business
  • Ability to build relationships with external brokers / referrers and internal partners
  • Highly organised with strong attention to detail
  • Excellent communication skills
  • Compliance/Audit frameworks
  •  Appropriate role accreditations
  • Good written and oral communication skills
  • High levels of verbal and numerical comprehension
  • Computer literate (MS Word, Excel, PowerPoint, and In-house databases)
  • Industry knowledge (strong knowledge of mortgage broker industry) (BSO)
If you fit the above skills and experience, please click Apply Now to be considered.