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Desktop Support

Job Details

Location
Sydney
Salary
$35 per hour
Job Type
Contract
Ref
JO-2009-542631
Contact
Manisha Bakhru
Posted
7 days ago
Level 1 Desktop Support
NSW Government Organisation
4 weeks contract  with a view to go permanent
CBD Location


 

Talent International is working in partnership with a government organisation in assisting in sourcing a Level 1 Desktop Support on a contract based in Sydney.


Role
  • Action service requests and incidents as per ticket management practices.
  • Troubleshoot systems and applications, run diagnostics on malfunctioning hardware or software.
  • Documenting  status of all hardware and software.
  • Assist with deployment, and maintenance of a Standard Operating Environment (SOE) deployed throughout the School campuses.
  • Running tests in all systems; evaluating new applications or operative systems; and installing and training of the users.
  • As directed, maintain the optimal operation of all network hardware and equipment, including, printers, wireless access points, cable management, and classroom av equipment .

Skills
  • Windows and Mac Operation systems
  • At least 1 years hands-on commercial experience in the ICT industry in a support based role.
  • Moving equipment maybe required
  • Experience in providing internal technical escalation function.
  • Experience supporting Windows-based operating systems.
  •  Experience with Apple OSX based operating systems.
  •  Experience with ticket driven helpdesk systems.
  • A strong understanding of technology trends.
  •  Effective vendor and team communication
  • Systems and Software Support
  • Interactive tv and projection units
  • Wireless classroom projection
  • Classroom AV equipment including data projector maintenance
  • iMac and Windows 10 lab configuration and support
  • Mac and Windows software updates and troubleshooting
  • Inventory and asset maintenance
  • Supporting ipads/macbooks/chromebooks/iphones/Dell and HPs Windows
  • Printer support and troubleshooting
  • Vendor partner communications

To apply for this opportunity, please submit your application in Word format only by clicking the "APPLY NOW" button below.