Desktop Support Officer

Job Title: Desktop Support Officer
Contract Type: Contract
Location: Victoria
Salary: $350 - $400 per day
Start Date: 2018-02-16
Reference: JO-1802-516923
Contact Name: Peter Li
Job Published: February 16, 2018 16:40

Job Description

Our client is a market leader in the utility industry. They are currently in the market looking for a Desktop Support to join their team.

4 Month Initial Contract
CBD Location but with the ability to get to/from out suburban sites across Melbourne 
You will be responsible for:
  • Proven extensive experience in large-scale IT operations
  • Providing Level 2&3 administration, maintenance and support for Microsoft Client Computing
  • Desktop phone services
  • Mobile phone services
  • Portable Computing Equipment
  • Application packaging
  • Virtual desktop delivery
  • Technologies such as Office 365, Windows 7 and 10, Skype for Business, VPN / RSA remote connectivity, Active Directory, Citrix, SAP, Dell Identity Management, Service Now, Active Directory, SCCM
  • Knowledge of ITIL and service operations procedures;
 You will have
  • 5+ years in support environment
  • Proven extensive experience in large-scale IT operations
  • Strong communication and organizational skills
  • Ability to work under pressure
  • Experience with ITIL
  • Active Directory knowledge (user and group administration, group policy)
  • Excellent written and oral communications skills.
  • Windows 10 Enterprise experience
  • SCCM (App deploy, manage, re-image)
  • Office 365 administration
  • Skype for Business (Lync Server) exposure
  • Ability to troubleshoot internal enterprise-grade applications
  • Ability to work independently and provide internal customers with workable solutions
  • Internally faced support
  • Excellent presentation and customer service skills
  • Ability to de-escalate and provide confidence even if a fix is not available immediately 

If this is what interest you, click APPLY now or call Peter Li on 03 9602 4222 for a further discussion. Only short listed candidates will be contacted.