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Desktop Support Technician - Mining & Resources
Job Details
- Location
- Perth
- Salary
- Competitive daily rate on offer (mid-level role)
- Job Type
- Contract
- Ref
- JO-2101-544786
- Contact
- Deborah Moreton
- Posted
- 9 days ago
Key Responsibilities;
- Management of ServiceNow calls to ensure SLA's are met
- Assist in the administration of the existing desktop computing systems and assist with communications network.
- Respond to virus alerts in order to assist in maintaining a virus free environment.
- Infrastructure upgrade or project work as scheduled.
- Contribute to the ServiceNow knowledge base.
- 2+ years' experience in providing second level IT desktop support.
- Certificate IV in Information Technology or equivalent industry experience.
- Demonstrated technical understanding of a broad range of IT infrastructure environments.
- Relevant technical knowledge of Windows 10 and Microsoft Office suite of products.
- Relevant technical knowledge of Windows Server operating systems.
- Relevant technical knowledge of IT infrastructure.
- Ability to troubleshoot and resolve desktop hardware faults.
- Knowledge of network infrastructure and basic network troubleshooting (desirable).
For further enquiries please call 08 9221 3300.