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Digital Program Manager

Job Title: Digital Program Manager
Contract Type: Contract
Location: Melbourne C B D
Industry:
Salary: Excellent Daily Rates
Start Date: 2020-02-20
Reference: JO-2002-538222
Contact Name: Wes Elsayed
Contact Email: wes.elsayed@talentinternational.com
Job Published: February 20, 2020 20:17

Job Description

About 
One of the world's largest accounting bodies with a global membership of more than 250,000 members working in 150 countries and regions around the world.

Role: Digital Program Manager 
Programs: Customer Experience, Contact Centre, Website Builds, Digital Features
Duration: 12 Months 

Some of the key day to day duties will include:
  • Develop and deliver a fit for purpose change management plan for the enterprise Member Management and Finance Transformation
  • Overlook 4 Programs of work which are  [CX] Customer Experience, Contact Centre, Website Builds, Digital Features.
  • Own the development and delivery of Business Readiness, Communication and Engagement, Capability uplift and ways of working plans to support the programme of work
  • Assess change resource requirements to successfully deliver the project and accountable for working with the Recruitment team to build, source, and onboard a fit for purpose Change Team
  • Partner with the People and Culture team to ensure robust enterprise communication, capability uplift, and people change plans.

About You:
To be successful in this role, you will need to demonstrate:
  • Relevant tertiary level qualification in business management, change management or human resources related field
  • Extensive experience delivering large business change transformation, ideally with experience with [CX] Customer Experience, Contact Centre, Website Builds, Digital Features. 
  • Experience working in an agile environment with an understanding of agile principles
  • Experience delivering change / communication support in an organisation operating across multiple countries
  • Ability to build and lead a high performing team
  • Experience working with and presenting to Executive Management teams
What's in it for me?
  • Competitive Salary
  • Supportive work environment
  • Paid parental, volunteer and study leave
  • Annual incentive scheme
  • Learning & Professional Development opportunities
  • Become part of a well-known global brand and make global connections
Interested? Push the Apply Now button or alternatively call Wes on (03) 9236 7766 or email him at Wes.elsayed@talentinternational.com