Job Description
Duties:
- Actively participating in the implementation of their software applications, installations, requirements analysis, system design, configuration, testing, training and deployment.
- Providing ongoing support to their client base within the agreed service delivery time frame, addressing queries, troubleshooting issues, adhoc training, report writing, upgrades and Service Pack application.
- Preparing estimates of identified work.
- Preparing deliverables for all stages of implementation, system analysis and design, installation, testing, training and deployment.
- Build and maintain business relationships throughout the deliverable cycle.
- Deliver client / customer requirements and specifications accurately and on time.
- MUST have 5+ years ERP systems implementation experience. Ideally on Epicor 10
- Solid understanding of accounting principles and practices, especially Accounts Receivable, Accounts Payable, cash management, asset management and general ledger and financial reporting
- Demonstrated experience in translating customer business requirements into workable business solutions.
- Confident classroom presentation skills.
- Business, IT or Science/IT tertiary qualifications.
- Clear and concise documentation skills.
- Well-developed communication skills.
- Tertiary accounting qualifications (CPA)