IT Support Engineer // Field Support // Immediate

Job Title: IT Support Engineer // Field Support // Immediate
Contract Type: Full Time
Location: New South Wales
Salary: Up to $30 + Super + Company Van
Start Date: 2019-11-12
Reference: JO-1911-535718
Contact Name: Alan Dowall
Contact Email:
Job Published: November 12, 2019 10:51

Job Description

Role Overivew
  • Field based Support role across General IT and Audio Visual (AV)
  • Onsite maintenance visits to assess technical issues or implement new setups.
  • Building and maintaining productive relationships with client's staff ranging from juniors to senior managers. 
  • On and offsite computer/server maintenance (Windows environment)
  • Assisting new customers with requests over the phone and assisting our clients with technical requests.
  • Be able to work autonomously and provide spectacular technical support.
  • Building and configuring of new hardware.
The Successful Candidate Will Have the Following Skills:
  • Experience providing IT support.
  • Excellent interpersonal and communication skills.
  • Sound technical troubleshooting methodology.
  • Comprehensive technical knowledge, including:
  • IT Systems
  • Remote user support
  • Windows Operating Systems
  • Computer Hardware, printers and peripherals
  • Advanced knowledge Windows 7 and later versions
  • Server 2008/2012 R2 and later versions
  • Active Directory;
  • Microsoft Office 2007 and later versions including Office 365
  • Google Apps
  • MS Exchange;
  • Apple and Android mobile products
  • Hardware, Printers and peripherals
  • Audio Visual Equipment