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HCM Process Analyst

Job Details

Location
New South Wales
Salary
Competitive
Job Type
Contract
Ref
JO-1907-531695
Contact
Anna Au
Posted
17 days ago
HCM Process Analyst
Location: Parramatta
Duration: 12 Months Contract


Talent International is working in partnership with a large government organisation to assist in sourcing an experienced Process Analyst who has worked on Human Capital Management program.

Key Accountabilities:
  • Lead the development of current and future state business processes within the technology environment to ensure completeness in addressing both manual and automated business functions.
  • Lead the identification of current state pain points and key process performance data
  • Documentation and maintenance of process documentation with a high degree of attention to detail and consideration for downstream impacts (e.g. future state operating model, change impact, training, UAT, benefits realisation)
  • Work with business stakeholders, external vendor and internal technology teams to assess solution gaps and identify options to resolve via either business process changes or technical solutions
  • Work with business stakeholders to identify and document the impact on the wider operating model of the defined future state process framework
  • Effectively communicate process solutions to stakeholders, managing conflicts, issues and changes in order to ensure that stakeholders and project team members remain in agreement on solution scope and actual needs
  • Determine the effectiveness of proposed solutions including the identification any associated risks as well as the risk for not implementing the solution
  • Provide traceability of process solutions to business requirements, technical specifications and test cases
  • Ensuring change community are across the detail of the solution to inform end-user training material
  • Conducting/facilitating acceptance tests for solutions with the user community including development of UAT and PVT test scenarios and test scripts
  • Support the development, implementation and running of post go-live support structures
Key Criteria:
  • Minimum 5 years' experience as a Process Analyst
  • Experience delivering a large-scale program as part of a team
  • Experience managing constrained clients towards providing quality inputs and reviews
  • Proven business analysis and process improvement experience
  • Experience working with multiple business units (HR, Finance, etc.) to deliver cross-functional outcomes
  • Development and adherence to quality processes to ensure the robustness and reliability of the solution
  • Demonstrated knowledge of process development methodologies
  • Proven post go-live support experience

If you are interested in this role please submit your cover letter & CV application in Word format only by clicking the "APPLY NOW" button below or email to anna.au@talentinternational.com