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IT Commercial Support Officer
Job Details
- Location
- Perth
- Salary
- Competitive rate on offer
- Job Type
- Contract
- Ref
- JO-2012-544460
- Contact
- Deborah Moreton
- Posted
- about 1 month ago
Essential:
- 2 -5 years' experience and knowledge with various Software solutions.
- Experience working in an IT environment providing IT support as well as providing high level vendor management support.
- Negotiating with hardware, software and IT services vendors.
- Participating in Strategic planning including budget forecasting.
- Processing new contract and renewal requests for software and services.
- Creating, maintaining and attaining approval for delivering procurement and finance requests for new contracts and renewals.
- Modelling commercial impacts on the business.
- Assessing and communicating key renewal and contractual risks.
- Liaising with vendors and key IT, Finance, Procurement, Legal and solution owner stakeholders.
- Support the timely and effective resolution of incidents pertaining to software, hardware and service provision relevant to solution licensing or other commercial considerations.
- Support IT. technical personnel with commercial deployment needs.
- Actively process and manage the queue of new software requests or extensions.
- Support and promote ongoing process improvements for ITS commercial processes.
For further enquiries please call Courtney on 08 9221 3300.