- Sydney C B D
- $311.25 - $400 per day
- Job Type
- Majella Sanders
- 21 days ago
- Experienced with IT Service Management
- Technical knowledge across desktop, infrastructure and mobile technologies
- Superior technical support and customer service skills
- 2 opportunities available - growing team
Talent International is working in partnership with a large Australian organisation within the hospitality industry, to assist in sourcing 2 x IT Operations Support Analysts.
About the Role
The role involves the management of operating systems, monitoring of daily operations, provision of technical support to individuals and teams across the organisation, maintenance of IT devices and infrastructure, and troubleshooting of first level support issues in a timely manner.
This is a core IT role requiring sound levels of attention to detail to provide efficient IT support for the business, demonstrating proactive and professional work practises on a consistent basis. In this role, you would also be required to develop and maintain documentation relating to incident, service request, problem, and change management tickets, as well as customer communications.
- Must have experience in one or more of the following technologies; MS Windows Desktop, Basic networking (Aruba wired/wireless), Active Directory, Office 365, VoIP/Unified Communications, Structured Cabling, Mobile devices including iOS & Android, Point of Sale systems
- Strong technical knowledge
- Experience working in IT Service Management
- Experience with hospitality systems is highly desirable
- Relevant qualifications in IT are highly desirable
- Prior experience working in a 24/7 roster enviroment is preferred
- Our client is currently interviewing candidates for an immediate start.
- 2 month initial contract with potential for extension or a permanent role
- Rates of $311 per day inclusive of superannuation for an 8 hour shift, and $400 per day inclusive of superannuation when working a 12 hour shift, weekend work or public holidays
- Available and happy to work over a 24/7 roster
Apply now or contact Lucy at email@example.com for a confidential conversation.