Job Search / IT & Support
IT Service Desk Analyst x 3
Job Details
- Location
- Perth
- Salary
- Competitive rate on offer
- Job Type
- Contract
- Ref
- JO-2101-544659
- Contact
- Deborah Moreton
- Posted
- 12 days ago
Duties Include:
- Provide level 1 assistance to Staff and Partners in the community Communicate to a variety of clients with differing levels of ICT knowledge
- Effectively prioritise work to ensure high levels of service and support are provided
- Working within a rostered environment
- Have the ability to respond to urgent requests in a calm and efficient manner while also maintaining high work standards
- Work as part of a team to deliver consistent customer service excellence
- Deliver support and educate using a range of methods including via telephone and email
- Communicate to a variety of clients with differing levels of ICT knowledge
- Effectively prioritise work to ensure high levels of service and support are provided
- Have a commitment to achieving positive outcomes for all customers whilst maintaining a positive welcoming approach over all mediums
- Manage confidential and sensitive information
- Participate in an on-call roster*
For a full list of vacancies please visit www.talentinternational.com.