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IT Service Desk Officer

Job Details

Happy New Year, Happy New Job!
Job Type
Paul Mackin Brown
12 months ago
  • Helpdesk/Service Desk Officer required!
  • Initial 4-month contract
  • Immediate interview for a New Year start!
Based in Cannington, our client offers a modern working environment where they take great pride in their team-orientated focus! A new opportunity exists for a Helpdesk Support Specialist (Level 1-2) to deliver outstanding IT support services to staff, both face to face and remotely. The successful person will have a strong technical aptitude with the ability to quickly learn new software and technologies. Keeping IT systems up to date and trouble-free is the key!

Previous commercial experience supporting a Microsoft based environment (ideally with Service Now) will ensure your application goes to the front of the queue...

Skills / Responsibilities include:
  • Provide level 1- 2 support for both hardware and software.
  • Ensure SLA / KPIs are managed within their specified timeframes.
  • Technical troubleshooting and documentation skills.
  • Support Windows OS, Legacy Systems, hardware, software, MS Office 2010-16 & Office 365.
  • Support Active Directory and previous use of Microsoft Team (would be ideal)
  • Knowledge of LAN/WAN environments and technologies.
  • Experience with ServiceNow (while ideal it is not mandatory).
  • Ability to communicate effectively in both oral and written form with clients and end-users.
Applicants who do not have Service Now experience are still encouraged to apply as this assignment would be a great opportunity to secure Service Now experience in a corporate environment! 

Our client is keen to interview this week or next, in anticipation of the successful applicant starting in the 1st week of the New Year!... 

To apply or if you are interested in finding out more about the position, please forward your updated CV to Miles Murray by clicking the "APPLY NOW' button or call Miles on 08 9221 3300. For a list of all vacant positions, please see our website

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