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IT Support Officer - NV1 or NV2

Job Title: IT Support Officer - NV1 or NV2
Contract Type: Contract
Location: Adelaide
Industry:
Salary: Competitive rates on offer !
Start Date: 2020-01-09
Reference: JO-2001-537012
Contact Name: Vimal Venugopal
Contact Email: vimal.venugopal@talentinternational.com
Job Published: January 09, 2020 18:29

Job Description

  • Contract till end of June 2020
  • Northern Suburbs
  • Must have a current NV1 or NV2 Defence Clearance
As an IT Support Officer you will be responsible for the provision of a range of high quality customer services to support the efficient and effective operation of client's IT environment including core and other relevant organisational applications, and related ICT infrastructure.

What skills and qualifications do I need?
  • Demonstrated skills and experience in a customer service environment including dedicated customer service training.
  • Service desk experience managing phones, emails and in person support
  • IT Service Desk or other IT Client Support experience
  • Experience supporting a corporate Windows environment
  • Ability to work in a complex environment with clients and colleagues located across multiple sites
Desktop troubleshooting and request fulfilment:
  • Windows 10, Windows 7
  • Office 365 & Standalone Support
  • Printing
  • Software installation and troubleshooting
  • Network troubleshooting
  • Remote troubleshooting (where required)
  • Software and Hardware diagnostic skills and building/upgrading PC's
Sound like you? Please contact Vimal @ 08 8228 1562 for a confidential chat or Email us your resume as our client is prepared to fill this role quickly.