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IT Systems Engineer

Job Details

Location
South Australia
Salary
$70000.00 - $82000.00 per annum
Job Type
Full Time
Ref
JO-1906-531631
Contact
Adrianne Nava
Posted
23 days ago
Our client is looking to hire an experienced IT Systems Engineer for a permanent position. The successful candidate will primarily focus on the delivery of support for issues, requests for service, administration and project activities for their clients. He/she will assist in the delivery of high quality solutions in response to specific business requirements. Below are the requirements to be successful in the role:

Key duties & responsibilities:

Technical Support
  • Monitor and action all tasks assigned
  • Perform detailed and systematic problem determination
  • Ensure data integrity and quality
  • Perform co-ordination of small technical tasks and projects as required
  • Comply with documented key Operations Management practices and procedures
  • Analyse technical problems and create solutions involving the use of existing techniques or tools
  • Perform assigned tasks within schedule
  • Develop and review process and/or procedure documentation in areas of responsibility
  • Responsible for the identification of opportunities to improve performance against the Technology team's business plan                                                   
Client Support
  • Perform information technology support and projects with direct client contact
  • Escalate client satisfaction problems to Operations Manager (Technology)
  • Provide client updates to assigned Client Relationship Manager
  • Effectively negotiate with technical peers and with clients to implement technical solutions
Quality Assurance
  • Actively promote a culture that focuses on quality output
  • Assist to maintain the integrity of all internal and client databases

Skills and Competencies:
  • Sound understanding of information technology principles
  • Formal qualifications in information technology or related field
  • Understand and apply knowledge of information technology and associated tools of their technical specialty
  • Advanced analytical and reasoning capabilities
  • Able to prioritise and handle several different tasks at the same time
  • Professional approach
  • Attention to detail
  • Results/achievement orientation (pro-active)

Technical Knowledge and Skill-sets:
  • Microsoft Personal Computer Operating System
  • Microsoft Network Server Operating System
  • Windows Server 2008R2, 2012R2 and 2016 installation and configuration
  • Windows Server migrations
  • Network creation (LANs, VLANs, WANs, switch trunks and routing)
  • Performance Monitoring & Diagnostic Tools
  • Solid Exchange Server 2007-2016 through to Office 365 including hybrid & cutover
    migrations
  • VMware ESX & Windows Service Hyper-V experience
  • Sound Active Directory, DHCP, DNS and Group Policy skills
  • Microsoft Application Software
  • PC Business Application Software

If you are interested and you think you are fit for this role, call Adrianne at 8228 1568 to have a confidential discussion.