- $800 - $1200 per day
- Job Type
- Mats Rorvik
- 12 days ago
You will develop a range of high-impact strategic policy, legislation and regulation changes required to support the new ticketing solution and effect desirable ticketing usage changes, ensuring necessary approvals from various senior bodies including the Premier, ahead of the dates required by the Program.
- Manage the assessment, development and approval of all mandatory ticketing and fares related TMR strategies, policies and legislations required to support the new system and way of working, including supporting new products and ticketing media.
- Manage the assessment, development and approval of all opportune strategies, policies and behaviour changes desired to optimise the use of the new system and the public transport travelling experience and way of working.
- Ensure policy positions are evidence based and include input from customer research and operator input, commissioning new research where necessary.
- Engage and influence a wide spectrum of TMR, Departmental and government strategy and policy related stakeholders to support proposed strategy and policy changes.
- Ensure adequate detailed planning is in place to marshal the proposed changes through the required governance process to achieve approvals ahead of program dependencies.
- Assess new ticketing products to ensure they meet customer, operator and business needs. Assess compliance with current strategy and policy guidelines and relevant legislation and, where necessary, suggest compliant alternatives or recommend changes to existing policy and/or legislation.
- Liaise with and provide high quality, accurate and concise expert advice to internal and external stakeholders regarding ticketing product and policy.
- Supervise, guide and mentor staff in their day to day duties, produce well-researched and accurate briefings, submissions and correspondence on policy matters.
- Prepare and oversee the development of complex documents and correspondence including cabinet submissions, briefing notes and position papers associated with policy change approvals.
- Research and resolve complex issues to provide in-depth strategic advice, options and recommendations to the Smart Ticketing Leadership team and other government executives on strategy, policy and legislation ticketing matters.
- The Manager (Strategy & Policy) will lead a team of 2, therefore, demonstrated experience in managing a team is critical.
- This role will be required to work within a multidisciplinary program team that includes varying degrees of matrix management and the need to be flexible in working across boundaries and undertaking any task required to deliver an outcome. As such, the proposed candidates must be resilient and resourceful.
- Demonstrates sound governance - analyses information to proactively identify risks to the team's planned activities.
- Builds enduring relationships - supports others by providing timely information within own area of expertise in an articulate and non-technical manner.
- Drives accountability and outcomes - demonstrates careful planning and organisation to achieve results.