Process Management Specialist

Job Title: Process Management Specialist
Contract Type: Contract
Location: Sydney
Salary: Great rates on offer!
Start Date: 2018-02-14
Reference: JO-1802-516833
Contact Name: Petrina Hudson
Job Published: February 14, 2018 17:20

Job Description

Talent International is excited to be working in partnership with a national telecommunications company who are seeking a Process Management Specialist on an initial 6-month contract.

Based within Strategy and Planning, the team supports process improvement across the business. 
The role of this program is to help achieve our company strategic objectives through designing new process(es) and service model(s) (where required),  as well as working on process improvements and change requests in the pipeline.
  • Provide subject matter expertise on business transformation, process and organisational design, change management and leadership capability
  • Define business problem, and develop a clear hypothesis that challenges the way we think 
  • Support the delivery of transformation projects within a specified time frame and using a standard zero based design methodology
  • Apply your theoretical and practical experience in analysing and solving problems to deliver tangible results
  • Facilitating the team and creating a collaborative environment to support/ drive the team to identify opportunities
  • Apply your analytical skills to help deepen and strengthen project analyses resulting in greater insights
 The Ideal Candidate:
  • 3-5 years' experience in Management Consulting within a leading professional services / management consulting firm and/or 3-5 years within a continuous improvement role  
  • Demonstrated understanding of the consulting process, including delivery of commercial outcomes and client satisfaction
  • Outstanding problem-solving skills, including ability to handle complex problems creatively
  • Highly developed numerical and analytical skills, with strong business acumen
  • Ability and confidence to provide balanced, pragmatic advice
  • Strong ability to liaise, influence, challenge effectively and build relationships at all levels
  • Highly refined and effective communication and leadership skills, with demonstrated ability to tailor and adapt these appropriately
  • Develops insights into the client/industry challenge
  • Ability to work with tight deadlines in a dynamic environment, delivering high quality outputs with strong attention to detail
  • Demonstrated capacity to adopt and develop new approaches, ideas, and work practices
  • Adapts to different situations, clients, industries or processes with ease 
  • Proactive with a positive, flexible, assertive, can do attitude  
  • Ability to manage complex political scenarios and difficult stakeholders
  • Resilient and determined individual who will continually seek out a way to drive results and to keep the team motivated
  • Highly developed analytical skills with a passion for solving complex business problems
  • Experience in designing service models and processes to deliver new customer products would be highly regarded
  • Experience with Agile project delivery and/or Design Thinking approaches would be highly regarded
  • Must have a good understanding of project methodologies · Green Belt/ Black Belt/ Master Black Belt would be highly regarded
For further information, please email Petrina at