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Remedy Developer

Job Details

Melbourne C B D
$80,000 - $110,000 Package Inc Super
Job Type
Full Time
Wes Elsayed
9 months ago
A global leader in technology services & consulting, helps clients in more than 50 countries to create & execute digital transformation strategies.

This person will be responsible to work as a Junior Remedy Developer in the telecom area. 
Roles and Responsibilities:
  • Liaison with customer to understand the scope/requirements and owns all aspects of technical planning and translates business requirements into system specifications.
  • Contributes to, and owns as appropriate, the analysis process and documentation of deliverables including workshop facilitation and Gap Analysis
  • Creates solution design document and interface specifications with sufficient detail and manages design within the scope of the project goals
  • Owns all assigned areas of the build phase. Applies technical and process knowledge and best practices to deliver consistent, high quality, production ready solutions.
  • Integrate Remedy with other BMC products and third-party applications.
  • Provides leadership and mentoring throughout the project phase to junior team membersSuccessfully moves the changes into production and provides post go live early life support

Skills / Competency Requirements:
Essential: (Minimum 2+ years of experience)
  • Tertiary Qualification in IT / Computer Science / related discipline.
  • Hands on experience on below BMC products preferably on Linux environment
  • BMC Remedy 8.1 and above
  • BMC Analytics 8.1 and above
  • BMC AO 7.7.01 and above
  • BMC AI 8.1.04 and above
  • Hands on experience on Remedy data configuration like foundation data management (manual and using tools DMT/UDM), SLA configuration
  • Hands on experience on Remedy Analytics configuring regular and custom report, Scheduling reports
  • Hands on experience on Server configuration like setting up High availability, Load balancing, Single sign on
  • E2E Testing and capacity planning
  • Leading / mentoring a team size of 3-4
  • Exposure to Agile methodology & Configuration management tools like GIT, Tortoise or similar CM Tools.
  • Exposure to Build tools like Jenkins etc.
  • ITIL foundation certification
  • Work experience in DevOps/Agile delivery model
Additional Skills:
  • Excellent customer interfacing skills
  • Excellent written and verbal communication skills
  • Strong attention to detail and outstanding analytical and Problem-solving skills.
Interested? Push the "APPLY NOW" button or alternatively call Wes on (03) 9236 7766 or alternatively email him at 

Expired job