Connecting...

Job Search / IT & Support

Service Desk Analyst

Job Details

Location
Brisbane
Salary
Government
Job Type
Contract
Ref
JO-2002-537892
Contact
Michael Tran
Posted
10 days ago
This key government organisation is looking for multiple help desk operators to join the team on an initial 12-month contract! You will be working to support a number of major government departments so the ideal candidate will have experience within a client-focused environment.

Responsibilities
  • Provide quality first point of contact for customers for ICT incidents and requests.
  • Respond to requests and incidents following the defined processes, including escalation procedures.
  • Maintain Service Desk processes, procedures and documentation in a way that supports and improves the service provision delivered by the Service Desk.
Your Experience
  • Microsoft Exchange 
  • Microsoft Active Directory 
  • Microsoft Windows Desktop and Tablet operating systems
  • Microsoft Office product suite 
  • Citrix
  • Data Network Communications
  • Mobile Technologies (iPhone and iPad)
  • Use of Intune Company Portal and RSA SecurID tokens for mobility solutions.
  • Ivanti Service Desk software (or similar)

To find out more, please "Apply for this job" or contact Matt Brearley or Michael Tran on (07) 3221 3333.
 
Matt.Brearley@talentinternational.com
https://www.linkedin.com/in/mattbrearley1/

Michael.Tran@talentinternational.com
https://www.linkedin.com/in/michaeltntran/

For a list of all vacant positions, please see our website www.talentinternational.com