Talent International is working in partnership with a government client to assist in sourcing an experienced Service Desk Analyst to join the team.

This is a 3 months contract to start with strong possible extension thereafter based in Penrith.

Key responsibilities

Provide Hardware, Software and Network support - Major Actions
Provide both face to face and telephone remote support to users and attend to service desk enquiries in an efficient and professional manner
Provide technical support; particularly relating desktop hardware and software, computer peripherals and emerging technology such as Office 365, Microsoft Azure and SCCM.
Receive, log and report on incoming ICT service requests
Ensure that all requests are seen to in a timely and appropriate manner
Setup mobile devices including mobile phones and smart devices
Arrange mobile voice, data and other services as requested
Provide Audio Visual Equipment related support to customers

Experience Required

Demonstrated experience in an ICT Service Desk environment
Demonstrated experience in Microsoft WINTEL and SCCM environment
Demonstrated experience in configuring WAP, routers etc.
Ability to provide technical support in Microsoft Active Directory, Exchange Online, Office365, Microsoft Azure and Skype for Business
Demonstrated ability to support Microsoft Office products
Current Drivers Licence

if you would be interested in this role please submit your application in Word format only by clicking the "APPLY NOW" or email pinki.verma@talentinternational.com button below.