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Service Desk Analyst

Job Details

New South Wales
Job Type
Pinki Verma
2 months ago

Talent International is working in partnership with a government client to assist in sourcing an experienced Service Desk Analyst to join the team.

This is a 3 months contract to start with strong possible extension thereafter based in Penrith.

 Key responsibilities
  • Provide Hardware, Software and Network support - Major Actions
  • Provide both face to face and telephone remote support to users and attend to service desk enquiries in an efficient and professional manner
  •  Provide technical support; particularly relating desktop hardware and software, computer peripherals and emerging technology such as Office 365, Microsoft Azure and SCCM.
  • Receive, log and report on incoming ICT service requests
  • Ensure that all requests are seen to in a timely and appropriate manner
  • Setup mobile devices including mobile phones and smart devices
  • Arrange mobile voice, data and other services as requested
  • Provide Audio Visual Equipment related support to customers

Experience Required
  • Demonstrated experience in an ICT Service Desk environment
  • Demonstrated experience in Microsoft WINTEL and SCCM environment
  • Demonstrated experience in configuring WAP, routers etc.
  • Ability to provide technical support in Microsoft Active Directory, Exchange Online, Office365, Microsoft Azure and Skype for Business
  • Demonstrated ability to support Microsoft Office products
  • Current Drivers Licence

if you would be interested in this role please submit your application in Word format only by clicking the "APPLY NOW" or email button below.


Expired job