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Service Desk Analyst - Mandarin Speaking a must!

Job Details

$70000 - $80000 per annum
Job Type
Deborah Moreton
10 days ago
Global Natural Resource Company are looking for a Service Desk Analyst for a 6 to 9 month period. This contract role will require solid phone skills, as over 70% of time is spent resolving problems over the telephone; the remainder is spent resolving problems that are received via other means. The role will involve shift work which could include weekends etc. 

Ability to speak Mandarin is mandatory to be considered for this role

Role Details:
  • The role is min 40hrs, max 60hrs for those that want extra hours
  • If working Mon-Fri, its 8-5 or 9-6, again shared amongst the team
  • The role works rotational on the weekends, generally every 4-6weeks the person will need to work Sat and Sunday 930 - 7.30pm. The roster is worked out internally and can be adjusted with swapping with other team members
  • Based in West Perth with good access to public transport
Experience required
  • Thorough knowledge of Windows 10, Microsoft Office 365 suite of applications, working LAN/WAN knowledge and other common desktop software
  • Prefer additional experience with laptop computers and mobile software
  • Solid understanding of installation and overall desktop business support. Troubleshooting / analytical ability essential
  • Either degree qualified or IT qualifications required
If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to Tracy Dhir by clicking the "APPLY NOW' button. For a list of all vacant positions, please see our website For further details please call 08 9221 3300.