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Service Desk Officer

Job Title: Service Desk Officer
Contract Type: Contract
Location: Perth
Industry:
Salary: $30 - $35 per hour
Start Date: 2020-02-10
Reference: JO-2002-537873
Contact Name: Simon Prue
Contact Email: simon.prue@talentinternational.com.au
Job Published: February 10, 2020 16:02

Job Description

IT Service Desk Officer required for an immediate start for a short term contract role based in central Perth.

Role- To provide Level 1 and 2 customer focused support services via the clients service desk.

Duties-
  • Answering calls and emails to the Service desk
  • Creating tickets for all calls and emails received
  • Providing trouble shooting assistance to users
  • Responding to request for information
  • Escalation of issues to level 2 where required

Required skills/experience-
  • Technical or vocational ICT qualifications or significant Level 1 ServiceDesk  job experience
  • Sound conceptual, analytical and problem-solving skills.
  • Microsoft Office experience
  • Excellent telephone manner and good interpersonal skills
  • Good communication (written and verbal) and interpersonal skills.

 
To submit your application, please click the "APPLY NOW' button below and attach your C.V (in Word) If you require any further information please contact Tracy Dhir or Simon Prue at Talent International on (08) 9221 3300 or Tracy.Dhir@talentinternational.com