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ServiceNow Application Specialist

Job Details

Location
Brisbane
Salary
$700.00 - $751.00 per day
Job Type
Contract
Ref
JO-2009-542355
Contact
Mats Rorvik
Posted
15 days ago
Talent International are currently looking for a Service Now Application Specialist for a large government department based in Fortitude Valley, Brisbane. This is a contract role until end of March 2021 with potential for extension. 
  • Based in Fortitude Valley, Brisbane
  • 6 months contract initially + potential to extend
  • Contribute to major projects and responsible for design requirements of ServiceNow
About the role:
  • Identify and develop technical requirements for functionality being developed within improvement programs.
  • Execution of the assigned workload for 2nd and 3rd level technical support including triage, analysis, service restoration, request fulfilment, defect fixing and minor enhancements on ServiceNow platform and applications as per documented service level agreements. 
  • Work with ServiceNow developers in the development of business rules, client scripts (JavaScript), UI actions, form sections, notification events in ServiceNow platform to meet the business requirements following agreed best practice standards and version control of the code. 
  • Implementing platform upgrades, releases, patches & hot fixes across ServiceNow non-production environments according to the implemented SDLC best practice framework ensuring environments are controlled and auditable throughout the development and testing cycles. 
  • Creating new catalogue items (forms) and workflows in ServiceNow enabling automation of tedious/repetitive processes. 
  • Documenting knowledge artefacts required for the support and maintenance of new, enhanced and changed application software. 
  • Documenting the impact of application change to production services, integration points and components before production deployment. 
  • Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe, services and workplaces.
Requirements:
  • Minimum two (2) years ServiceNow development experience including portal design and integration 
  • Relevant qualification would be well regarded (not mandatory)
  • This position may require the incumbent to operate a government vehicle and an appropriate licence to operate this type of vehicle is required (Queensland 'C' class licence) and proof must be provided before commencement of duty.
Please apply now or if you would like further information, please contact Mats Rorvik or Tom Circosta on 07 3221 3333 or mats.rorvik@talentinternational.com

For a list of all vacant positions, please see our website www.talentinternational.com