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Support Analyst

Job Details

Location
New South Wales
Salary
Competitive
Job Type
Contract
Ref
JO-1911-535950
Contact
Anna Au
Posted
19 days ago
Support Analyst
CBD
3 Months Contract


 This role is answering support calls, emails and office visits along with involvement in some of the current projects.

Key Criteria
  • 1-2 Years' Experience working in an IT service desk environment, including diagnosing and resolving technical incidents and using call-logging software.
  • Well-developed oral and interpersonal communication skills with a proven capability to deliver excellent customer service, user support and guidance in an IT context
  • Demonstrated technical skill and experience working in a support context with a range of technologies including Windows, Microsoft Office, Active Directory and a range of end-user devices.
  • Knowledge of the practices and principles of successful IT service desk operations


If you would be interested in this role please submit your cover letter & CV in Word format only by clicking the "APPLY NOW" button below or anna.au@talentinternational.com