Support Analyst

Job Title: Support Analyst
Contract Type: Contract
Location: New South Wales
Salary: Competitive
Start Date: 2019-11-19
Reference: JO-1911-535950
Contact Name: Anna Au
Contact Email:
Job Published: January 22, 2020 13:54

Job Description

Support Analyst
3 Months Contract

 This role is answering support calls, emails and office visits along with involvement in some of the current projects.

Key Criteria
  • 1-2 Years' Experience working in an IT service desk environment, including diagnosing and resolving technical incidents and using call-logging software.
  • Well-developed oral and interpersonal communication skills with a proven capability to deliver excellent customer service, user support and guidance in an IT context
  • Demonstrated technical skill and experience working in a support context with a range of technologies including Windows, Microsoft Office, Active Directory and a range of end-user devices.
  • Knowledge of the practices and principles of successful IT service desk operations

If you would be interested in this role please submit your cover letter & CV in Word format only by clicking the "APPLY NOW" button below or