This is a contract position until January 2020 + possible extension based in Brisbane's CBD.
- Managing the deployment of Microsoft Intune to Schools for BYO Device and School Owned devices (MAC, IPAD, and Windows)
- Work with operational teams to support the development of configuration within the Microsoft Intune service for BYO Device and School Owned devices (MAC, IPAD, and Windows)
- High level understanding of Microsoft Azure Cloud service and have the ability to manage Microsoft Intune within the ecosystem
- Develop reporting from the Microsoft Intune Admin Dashboard for Schools to consume
- Work with operational teams to raise Microsoft Premier tickets and follow through to resolution
- Ability to trouble shoot the Microsoft Intune cloud service for BYO Device and School Owned devices (MAC, IPAD, and Windows)
- Work with operational teams to Develop educational material
- Work with operational teams to provide a train the trainer model to upskill Regional School Technicians, Regional Technology Managers, and school based technicians
- Work with operational teams to Develop Knowledge Based Articles in Service Now to support the deployment of the service
- Ability to develop Power BI Reports
- Work with other internal stakeholder to deliver the service
- Consultation and communication with a diverse group of stakeholders (including school students, staff and principals).
- Proven experience and detailed knowledge in managing deployments of Microsoft Intune within an ICT environment, and provide technical leadership to achieve objectives aligned with strategic, operational and team deliverables.
- Demonstrated understand of Microsoft Azure Cloud Service and ability to manage Microsoft Intune within the ecosystem.
- Demonstrated analytical and problem solving ability including the capacity to research and resolve ICT related issues within time constraints and shifting priorities
- Proven ability to develop and maintain positive professional relationships with colleagues and clients by providing technical expertise while operating collaboratively with peers or business representatives to meet expectations and deadlines.
- Focus on achieving objectives, even in difficult circumstances and remaining positive and responsive to pressure in a calm and controlled manner.