System Support Analyst - Clarity

Job Title: System Support Analyst - Clarity
Contract Type: Contract
Location: New South Wales
Salary: Competitive
Start Date: 2020-05-04
Reference: JO-2004-539720
Contact Name: Anna Au
Contact Email:
Job Published: May 04, 2020 13:43

Job Description

System Support Analyst - Clarity
2 Months Contract

The role is to provide remote and on-site user and system support. Responsible for the resolution of service requests involving Clarity information systems.

Key Responsibilities:

* Application configuration and troubleshooting
* Level 1 and 2 technical support
* Liaise with vendor for level 3 support
* User account management,
* Produce documentation and knowledgebase articles
* Occasional user training

Expected Capabilities and Experience :

* Technical understanding of database structures
* Knowledge of application security best practices
* Experience with JIRA Service Desk
* Experience with Clarity PPM
* Jaspersoft reports development
* Java, XML, Groovy scripting
* Oracle SQL & MySQL scripting

If you would be interested in this role please submit your cover letter & CV in Word format only by clicking the "APPLY NOW" button below or