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Systems Support Officer (CRM & SQL)

Job Title: Systems Support Officer (CRM & SQL)
Contract Type: Contract
Location: New South Wales
Industry:
Salary: $500 - $550 per day
Start Date: 2020-02-28
Reference: JO-2002-538418
Contact Name: Pinki Verma
Contact Email: pinki.verma@talentinternational.com
Job Published: February 28, 2020 12:10

Job Description


Talent International is working in partnership with a large government organisation to assist in sourcing an experienced Systems Support Officer provides advanced application support by investigating, resolving incidents and problems, analysing and designing new applications or modifying existing applications to ensure client business is maintained.

This is the contract role until the EOFY 2020 with a strong possible extension based in Sydney CBD.

Key Accountabilities

Provide day-to-day functional and technical support of application systems, maintaining and collating application support documentation.
Build and test Siebel application change requests, including reference data changes, to maintain and improve client business.
Deploy, configure & maintain the CRM environments in pre-production and production environments.
Troubleshooting high level issues for the client including Siebel server configuration, integration with 3rd party. 
Deploy reference data migrations from pre-production to production environments

Essential Requirements:
Must have experience in CRM systems and SQL.
Experience in Siebel code migration, Troubleshooting and identifying application faults.
Experience in writing SQL queries, stored procedures.
Experience supporting and troubleshooting enterprise level Siebel implementations and/or customer relationship management systems.

Hours of work: Willing to work in outside of business hours between 6:00 am - 7:00 pm on weekdays and 7:00 am - 4:00 pm on Saturday per the staff roster.

If you would be interested in this role please submit your application in Word format only by clicking the "APPLY NOW" button below or pinki.verma@talentinternational.com.