Technical Lead BMC Remedy

Job Title: Technical Lead BMC Remedy
Contract Type: Full Time
Location: Victoria
Salary: $100000.00 - $140000.00 per annum
Start Date: 2019-09-12
Reference: JO-1908-532718
Contact Name: Fuad Al Habshee
Contact Email:
Job Published: September 12, 2019 14:55

Job Description

Amazing opportunity with a global organization that is currently expanding their digital services in Melbourne. 

What we are looking for:
A strong candidate that responsible to work as a Subject Matter Expert for BMC Remedy suite of applications in the telecom domain, should have hands-on experience on below Remedy products on Linux environment: 
  • BMC Remedy 
  • BMC Analytics  
  • BMC AO  
  • BMC AI 
Candidate should have work experience in an IT service industry with strong skills in ITSM and design and development of various ITSM modules that includes Incident Management, Change Management, Problem Management, Service Request Management.

What will you be doing:
  • Liaison with the customer to understand the scope/requirements and owns all aspects of technical planning and translates business requirements into system specifications.
  • Contributes to, and owns as appropriate, the analysis process and documentation deliverables including workshop facilitation and Gap Analysis
  • Creates solution design document and interface specifications with sufficient detail and manages design within the scope of the project goals
  • Owns all assigned areas of the build phase. Applies technical and process knowledge and best practices to deliver consistent, high quality, production-ready solutions.
  • Integrate Remedy with other BMC products and third-party applications.
  • Provides leadership and mentoring throughout the project phase to junior team members
  • Successfully moves the changes into production and provides post-go-live support

If this is YOU, please click APPLY or you can email your RESUME directly to me at or call me on (03) 9236 7766.