Job Search / Architect

Technical Lead - OSS/BSS

Job Details

Melbourne C B D
$120000.00 - $150000.00 per annum
Job Type
Full Time
Wes Elsayed
10 months ago
About the company
This organisation has built a global satellite network and supports infrastructure that spans across every region in the world, by using our customer-first mindset and passion for leveraging communications technology to advance the government and enterprise customers we serve.

About the role
This golden partner is on the lookout of for a passionate self-starter who can contribute to a team working in a fast-paced environment.  An opportunity has been created to play an integral role in analysing business processes for service delivery and network operations for enterprise grade satellite services. As a part of a dynamic and collaborative team, you will liaise extensively with stakeholders from the client (NBN Co) and vendor domains including:
  • Understanding the end to end systems related to OSS/BSS and how they are integrated
  • Responding to stakeholder questions about the OSS/BSS functionality
  • Helping the System Architect to prepare design documentation
  • Contributing to Training Documentations
  • Working with Dev team to ensure the design and the technical details are understood
  • Achieving successful business outcomes by developing appropriate strategies to overcome ambiguity within business processes and requirements.
  • Supporting network infrastructure vendors with enabling required infrastructure by defining client requirements.
Key responsibilities
  • Effectively translating contractual requirements and scope of work into technical and functional requirements.
  • Consulting with the customer, partners, internal and other stakeholders as needed to gather and clarify business requirements utilising a variety of best practice techniques.
  • Documenting business processes and workflows, producing clear and detailed business requirements, process maps and pseudo code where required.
  • Participate in testing (User Acceptance Test and Business Readiness Test) and user training
  • Work with Business Analyst and System Architect to define or clarify requirements, systems and tools.
Required skills
  • Excellent written & verbal communication skills.
  • Attention to detail and use of initiative.
  • Strong knowledge and experience in operational domain (Fulfilment, assurance, billing)  in Telecommunications industry.
  • Knowledge and experience in satellite or wireless technologies is preferred.
  • Proficiency with diagramming (Visio) and experience in creating documentation with other relevant tools (Spreadsheets, Word/Writer Documents, Text files.)  This is both for operations and for communications with customers.
  • Ability to manage workload based on varying priorities.
  • Motivated to deliver high quality results with a "can do" attitude.
  • Ability to translate technical concepts and articulate to Varying audiences
  • Confidence and neat presentation.
  • Ability to work under pressure and in a very high pace environment.
In addition to the above, experience in the following areas will also be highly desirable:
  • Understanding of Telecommunication network infrastructure demarcations.
  • Knowledge of Virtual Network Operators (VNO) and the Wholesale Telecommunication business model.
  • Understanding of Telco Activation and Assurance processes
  • Familiarity with Network Management Systems (NMS), Alarming(Network Monitoring) systems and Assurance ticketing systems.
  • Background in Consulting and demonstrated experience in managing a diverse group of stakeholders, with the ability to provide strong support and guidance to stakeholders regarding business analysis activities and outputs.
  • Knowledge  of UML in relation to describing and presenting Solution description/definition
  • Preferably understanding of Satellite Networks

If this sounds like you, then push the "APPLY NOW" button or alternatively for a faster response call me on (03) 9236 7766 or alternateively email me on

Expired job