Job Description
- $$$ Negotiable
- 6 - 12 months contracts starting ASAP
- Australian Citizenship required
Key duties and capabilities:
- Work in a multidisciplinary team to ensure the identification and prioritisation of the work that benefits users.
- Plan and conduct a range of research including contextual enquiry, usability testing, depth interviews, diary studies and other research techniques as relevant.
- Provide actionable insights to your team to help enable the design of successful, user focused services.
- Create design hypotheses to improve the service and work with your team to run design experiments.
- Identify user needs and ensure that your team understands them and keeps user at front of mind when making product and prioritisation decisions.
- Have previous experience in agile and work at pace as part of an agile multi-disciplined team.
- Ability to articulate clear and actionable insights and recommendations, and in multiple ways (such as service maps, customer journeys etc).